Our Custom Jewelry Ordering Process

Bringing your unique vision to life is an exciting journey!

To ensure a smooth and enjoyable experience, please follow the steps below.

 

Step 1: Share Your Vision & Design Details

To start the process, we need to understand exactly what you envision. Please provide detailed information through our custom order form.

  • Jewelry Type: Pendant, bracelet, necklace, etc.
  • Inspiration Images: Upload any pictures or sketches that show the style you like.
  • Specific Details: Describe the desired look, including approximate thickness and width.
  • Customization: Let us know any specific text, graphic designs, or font styles you want to incorporate.
  • Metal Choice: Specify your preferred metal (e.g., 14K, 18K, white gold etc..).

 

Step 2: Quotation & Initial Payment (50% Deposit)

Once we have your design details, our team will provide a formal quotation, including : 

  • Estimated Cost: An approximate final weight and cost estimate based on current gold market prices.
  • Production Timeline: An estimated lead time, typically 4 to 8 weeks, as production times vary depending on complexity.
  • Deposit: A 50% non-refundable deposit is required to begin the design and manufacturing process. This secures your order and covers initial material and labor costs.

 

Step 3: Design Approval & Manufacturing

After receiving your deposit, our artisans will begin creating a visual concept, which may include sketches or 3D CAD renders for your review.

  • Final Approval: We will seek your final approval on the design.
  • IMPORTANT: Once the design is approved and manufacturing begins, no further changes or modifications can be made to your order.

 

Step 4: Final Payment & Delivery

Upon completion of your custom piece, we will conduct a final quality check. We will then determine the final balance:

  • Final Balance: You will be notified of any additional charges if the final weight exceeds the initial estimate or if gold market prices have significantly increased.
  • Shipping: Once the final payment is received, we will carefully package and ship your unique jewelry piece.