How to Order

At Karatkais LLC, we make every step of your jewelry purchase smooth and secure.

Whether you’re ordering a ready-made piece or a custom design, here’s how it works:

1. Tell Us What You Like to Order

Share the details of your desired piece with us:

  • Product name or description

  • Material / Karat (10K, 14K, 18K)

  • Length, width, and any specific design preferences

You can contact us or DM directly with your request to receive a quote and personalized assistance.

 

2. Choose Your Payment Method

We accept a variety of safe and convenient payment options:

  • Credit or debit cards (ID verification required for fraud protection)

  • Cash, Venmo, PayPal, Bank Transfer, or Apple Pay etc

 

3. Confirmation & Production

Once your payment is completed, you’ll receive:

  • An official order confirmation

  • Estimated shipping or production date

  • Tracking number once your item ships

 

For custom-made jewelry, a deposit is required to begin production.

Production time typically takes 8–12 weeks, depending on design complexity.

Please note: due to fluctuations in gold prices, additional charges may apply at final balance if market prices increase significantly.

 

4. Shipping & Delivery

  • U.S. mainland delivery: usually 3–5 business days

  • Hawaii delivery: approximately 1–2 business days

  • All shipments are insured and require a signature upon delivery for security.

    If the package is undeliverable or returned due to absence or incorrect address,

    re-delivery fees will apply.